Repair Request Authorization - RRA

Choose how you would like to proceed:

Evaluation By selecting this option, you will send your unit in to be evalated. We will then call you with the result and a cost to repair. You then have the option for how to proceed.
Repair By selecting this option, you will send your unit in to be repaired. Once we verify the problem, we will contact you by phone or e-mail with the status, recommended repair or replacement, and cost estimate. Upon your approval, your product will be repaired and shipped back to you once invoice is paid.
Replace - New By selecting this option, you will be sent to our online shopping cart to select a new unit.
Replace - Refurbished By selecting this option, you will be sending an e-mail inquiry to seek availability and cost of a refurbished unit.
Buy a Filter By selecting this option, you will be sent to our online shopping cart to purchase a new filter.
Fix it Yourself By selecting this option, you will be sent back to the last page where you can find do-it-yourself instructions for many problems.